Book and cancel appointments
Online appointment booking is the most used GP online service. Patients avoid queues at the practice or long waits on the phone. As a result it eases pressure on busy reception desks. It’s especially popular over the weekend so there are fewer calls on Monday mornings.
Help patients book appropriate appointments. They can find appointments for:
- male or female GPs
- GPs with special interests
- Clinicians that speak a particular language
More than ten million GP appointments are lost to DNAs each year. Allowing patients to cancel their appointments online at any time leads to fewer DNAs.
Sometimes even the most reliable people overlook their GP appointments. Vision’s online patient services will confirm appointment bookings by email.