Intelligent Healthcare for Wales2020-06-22T16:25:59+00:00
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Intelligent healthcare.

Vision has a proven presence in Wales. 56% of GP practices and 39% of clusters are using Vision software to care for their patients.

The revised Vision offer – the best of both worlds

The revised Vision offer gives you the best of both worlds. Use established and proven software today, and move to the innovative new apps when you are ready. The Vision software includes:

  • Vision 3 for practice-based consultations
  • Vision Daybook for tasks
  • Vision Anywhere for mobile access and consultations for cluster services. Vision Anywhere will also be your business continuity solution
  • Outbound and 2-way SMS text messages
  • Integrated INR, DMARDs and other templates
  • Docman with iWorkflow and Intellisense
  • Support for many third-party add-ons
  • Dispensing
  • Vision 360 for sharing patient records within your cluster

See Vision in action

These demonstration videos show you the software you will use.

Part 1: Appointments, Searches and Reports, Docman.

Part 2. Consultations. Tasks (Daybook).

Part 3: Sharing patient records within your cluster.

Why choose Vision?

Vision software is adaptive and intuitive, facilitating smarter working for today’s healthcare professionals.

Designed for clusters

Vision software helps healthcare professionals work together, share information and care for patients across the healthcare landscape.

The software for sharing patient records between GPs using Vision within a cluster is a standard part of our solution in Wales.

Simple and innovative

As a technology company, we’re always seeking to improve our product, listening to users and innovating ahead of the competition to deliver the best experience on the market.

Anytime, anywhere access to medical records

Use the device you have with you, wherever you are. Modern apps for Windows, smartphones and tablets provide 24/7 access.

Software should not distract or interfere with the delivery of healthcare services. It should enhance the experience for you and your patients

Our goal is to simplify and de-clutter systems so they are easy to learn and use.

Find out more

Frequently asked questions

The choices you make in this round of procurement will impact on your practice for several years.  The following guidance covers questions we are regularly asked. They are grouped together so you can find relevant details, whether you are already using Vision, migrating from EMIS or if you are interested in cluster working.

I have read blogs and seen presentations about the new Vision solutions. Will a complete new system be available when I migrate?
  • You will continue to use your existing Vision system.
  • Vision Anywhere will be your solution for mobile working, cluster service encounters and business continuity, and you can also use the new Appointments app alongside Vision 3.
  • There will be regular updates for Vision Anywhere that introduce new functionality. By 31st October 2019, you will be able to use the new software for every patient consultation.
  • New software for patient registration and reporting will be available towards the end of 2020.
What will the scanning solution be?
  • You will use Docman to scan correspondence. There will be a seamless integration with Vision.
  • This includes Intellisense, which reads your patient letters, and helps to code and summarise so you can file letters quickly.
  • iWorkflow is also included, allowing you to workflow all documents around the practice.
Will my third party add-ons work with the new Vision software?
  • There is an extensive list of third-party add-ons that work with Vision 3. You can find details of them all here.
Will the quality of support deteriorate when a significant number of practices using EMIS move to Vision?
  • We are investing more money in support. We will not let the quality of our support services suffer.
How can Vision prove confidence in its release plans?
  • We have re-organised the UK leadership team to ensure we deliver against these commitments.
  • We will publish a revised roadmap with regular checkpoints that will give you and NHS Wales Informatics Service the opportunity to regularly review progress to ensure our commitments are delivered.

Does the revised offer mean I will need two data migrations?

  • No. Vision 3 and the new software use the same database, so you will only need one data migration.

When will we move from Vision 3 to the new software?

  • When you are ready. You can use the new software as ‘companion apps’ alongside Vision 3 from day one, and by 31st October 2019, you will be able to use the new software for every patient consultation and to manage your front desk activity.
  • We are adding more functionality to the new software as fast as we can, and we will release regular, incremental updates.

Does Vision have a dispensing module?

  • There are 24 GP dispensing practices in Wales using Vision. Many of these use dispensing solutions from our sister company, Cegedim Rx.
  • We have recently entered into a new era of close collaboration between Vision and Cegedim Rx, and we are looking into using Healthi, their new dispensing solution.

What scanning solution does Vision user?

  • You will use Docman to scan correspondence. There is a seamless integration with Vision 3.
  • The Docman scanning solution includes Intellisense, which reads your patient letters, and helps to code and summarise so you can file letters quickly.
  • iWorkflow is also included, allowing you to workflow all documents around the practice.

Does Vision provide Welsh national services?

  • Yes. More GP practices use Vision than any other system. It already supports national services such as 2DRx, WCCG and MHOL.

Will all our third-party add ons work with Vision?

  • There is an extensive list of third-party add-ons that work with Vision 3. You can find details of them all here.

What is Vision’s mobile solution?

How many training days will we have?

  • It depends on how big your practice is. We will provide a comprehensive on-boarding programming that includes a blend of digital learning and on-site training.

Do you have local user groups in Wales?

  • Yes, there are established Vision user groups across Wales.
  • Vision holds regular conferences for its customers in Wales.

Do you have local Account Managers who are based in Wales?

  • Yes, we have 18 employees living in Wales, including the entire account management team for Welsh practices.
  • We also have several members of staff who speak Welsh

Will you migrate my MHOL patients from EMIS to Vision?

  • We will work with EMIS and NWIS to make sure you have a seamless migration to Vision.

Why is Vision better than Microtest?

  • We are a bigger company that has experience of large scale migrations.
  • Vision is already extensively used in Wales so we understand the market and required functionality.
  • We have established relationships with cluster leads and NWIS.

Does the cluster have to pay for the sharing software?

  • The software to share records between GPs using Vision within a cluster is included at no extra charge. There is a charge for sharing with GPs using other systems, and with other organisations beyond the cluster GPs.

Does every practice in our cluster have to use the same system?

  • No. Vision can share records and appointments within a cluster, between practices using Vision and EMIS. We would welcome to extend this functionality to include Microtest in the future. Having said that, there are benefits to using one system across a cluster.

Can we speak with a cluster already using Vision for shared care?

  • Yes, please complete the form at the bottom of this page and we will find a cluster that is local to you.

Can Vision be used in a hospital?

  • We can deliver solutions for the wider healthcare landscape. We can provide hospital departments with access to primary care records for shared working.

Let us worry about your migration, so you don’t have to.

We have helped thousands of GP practices move to Vision. We know that changing your clinical system can cause stress and anxiety. Our aim is to make your migration from EMIS to Vision a positive experience, with minimal disruption to you and your patients.

If you are already using Vision, you will not need a data migration.

Our on-boarding programme includes:

  • Project management
  • Digital learning
  • Training (we have a Welsh speaking trainer)
  • Data migration (patient records and MHOL)
  • Scanned documents
  • Templates and reports

We have the capacity to complete many concurrent migrations.

If you are already using Vision, you will not need a data migration.

A global brand. Local support.

Vision is part of a global technlogy company called Cegedim. Founded in 1969 and based in Paris, Cegedim is a healthcare technology buiness that focuses on innovation. Its customers include healthcare professionals, healthcare industries, life science companies, and health insurance companies. Cegedim has a global turnover of €457 million and it employs over 4,200 people in more than 10 countries.
It would not have been possible to create the exciting new Vision solutions without Cegedim’s investment and support.
Although we have the security of Cegedim behind us, we are still small enough to care. Many of our key employees live in Wales, including GPs, trainers, Account Managers and engineers. Several of them speak Welsh too.

Your local contacts.

Andrew Neill
Regional Manager

Based near Cardiff, Andrew has worked alongside NHS organisations for twenty years. He is passionate about using technology to improve healthcare outcomes across clusters. Away from work, life is all about football. Come rain or shine, Andrew is outside coaching his competitive under 13s team.

Gary Davies
Account Manager

Gary is Welsh-speaking and lives in beautiful coastal West Wales. He encourages GP practices and clusters in West, North and East Wales to use their IT systems effectively. Gary loves the great outdoors, and can be found walking and cycling in his spare time.

Craig Guite
Account Manager

Before joining Vision ten years ago, Craig was a Primary Care ICT Facilitator for NHS Wales. He keeps practices in South Wales up-to-date with the latest innovations. If you’re up early, you might catch Craig sweeping sand out of his house after walking his dog on the Gower.

Collaboration and sharing.

Vision breaks down barriers so you can work in real-time from a single patient record. Collaborate across clusters, unscheduled care, community teams and other health services.

Vision simplifies the complex task of implementing shared care solutions across clusters, leaving you to concentrate on your patients’ health.

  • exchange data with other systems
  • make patient information from GP systems available for shared care services
  • centralise appointments for cluster services
  • improve collaborative working with team-wide task management
  • use sharing agreements to control access to different aspects of patient records

Find out more about shared care, collaboration and interoperability with Vision.

Ask about shared care with Vision

Anywhere, anytime access to medical records.

Vision Anywhere

An innovative app that provides 24/7 access to patient records on the device of your choice. Perfect for shared care, home visits, nursing homes and mobile working. It is available for:

  • Windows desktops, laptops, convertibles
    and tablets
  • iPad and iPhone
  • Android™ phones and tablets

Learn more about Vision Anywhere

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries
Android is a trademark of Google LLC.


How rural Letham improved access to healthcare services.

Letham is a beautiful village in the heart of Angus, on the East coast of Scotland. It is a popular place to retire to, and almost 30% of the 3,100 people living there are over 66 years of age. In many ways, it is very similar to rural villages in Wales.

There is no GP practice, and patients register at one of eight different surgeries in the surrounding market towns. The nearest is six miles away. Letham’s transport links are weak, making it difficult for many patients to visit their GP. Nurses were visiting patients at home because they were village bound, rather than housebound.

A collaborative group developed plans for a nurse-led clinic in the village. Its aim was to improve support for local people with long-term health conditions. Patients would be able to visit the local clinic in their village instead of travelling to see their GP.

The nurses use Vision’s record sharing to access patient records from the nearby GP practices. They can view and add to these shared patient records while they are with patients. Now, the nurses can see any patient in the village and know about their health history because they have sight of their medical records.

“It was important to ensure clinical safety. What if I didn’t know a patient had an allergy for example? Vision solves this problem. Now, we can see any patient in the village and know about their health history because we have sight of their medical records.”

Karen Fletcher, Lead Nurse at the Angus Health & Social Care Partnership

Download the Vision UX eBook

Healthcare challenges in Wales.

The pressure on primary care is increasing. Fewer GPs must deal with increasing patient demand and expectations.


£700 million gap by 2019/20


More than 70 practices could close


44% increase in over 65s by 2033


23% of all deaths considered avoidable


58% inpatient spend for for people with chronic diseases


10% increase in cancer cases

We know the NHS is changing and Welsh patient needs are evolving.

We’re building ground-breaking products so you have technology that enables collaboration, localisation and prevention.

Download the Vision UX eBook

Get in touch to find out more about Vision in Wales.

  • 83 Welsh GP practices choose to move from EMIS Web to Vision June 12, 2018
    During a recent planned procurement review, 83 GP practices in Wales have chosen to move from EMIS Web to Vision. This extensive system migration will increase Vision's Welsh market share to 73.3 per cent.
  • Vision: proud to help GPs in Wales to care for the nation April 4, 2018
    More than 3 million people live in Wales. They entrust their health to sophisticated computer software at their GP practice. These systems hold detailed information about each person's medical history. Doctors use them to: make appropriate decisions about diagnosis and treatment manage long-term conditions prevent avoidable diseases offer patients online services ensure continuity of care